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Analytics

See what your data is telling you.

Analytics is a sequence of steps, each depending on the one before. Skipping steps is the most common reason analytics fails to change anything.

  1. Collect
  2. Prepare
  3. Analyze
  4. Visualize
  5. Predict
  6. Decide

01

Descriptive analytics

What happened?

Summaries of historical data — totals, rates, distributions, and trends. The foundation of all reporting and the first step in any analysis.

Illustrative data
CurrentPrior
  • Region A64
  • Region B48
  • Region C37
  • Region D29

02

Diagnostic analytics

Why did it happen?

Decomposition, segmentation, and correlation analysis to explain movements. Diagnostic work separates real drivers from coincidence.

Illustrative data
Illustrative scatter plot showing a positive relationship between two variables

03

Predictive analytics

What is likely to happen?

Statistical and machine-learning models that estimate future values, always reported with a measure of uncertainty.

Illustrative data
3145607489FORECASTP1P9P17P25P33

04

Prescriptive analytics

What should we do?

Optimization and scenario modeling that compare options under constraints, making trade-offs explicit before a decision is taken.

Illustrative data
Illustrative scenario comparison
ScenarioCostService level
Option A10092%
Option B — recommended11297%
Option C9486%

05

Real-time analytics

What is happening now?

Streaming data processed as it arrives, used for monitoring and alerting where delay has a cost.

Illustrative data

Stream 1

Stream 2

Stream 3

Stream 4

Have a data problem worth solving?

Tell us what you are trying to understand or decide. We will reply with an honest view of how analytics could help.

Talk to us